Greenhouse Nation respects your right to privacy and is absolutely committed to protecting your personal information. Any information that we collect is used strictly to ensure that your order is processed securely in an accurate and timely manner. This information may include your name, email address, phone number, billing and shipping addresses, and credit card information. If there is any problem in processing your order, we may use this information to contact you. We also utilize your email address to inform you of the status of your order. A confirmation email will be sent to your address as receipt of your order which includes basic information such as sales price, order description, and shipping information. Another email will be sent when the order ships and any tracking information will be included so that you can track the status of your order any time.

We only share your personal information with outside service providers such as our credit card processor and shipping companies to the extent that it is required to verify the accuracy of your order and to fulfill your order. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

Greenhouse Nation may also use your personal information in order to generate aggregate reports that help us determine how to improve our users' experience. This data is anonymous and does not contain any personally identifable information. Greenhouse Nation will not disclose your user information to any outside organization without your consent. However, Greenhouse Nation may disclose user information to the government and/or third parties when we have reason to believe that disclosure of such information is necessary to identify or bring legal action again someone who may be violating our Terms and Conditions or otherwise causing harm to Greenhouse Nation

Links

We may at certain times have links on some of our pages to other internet sites that are owned by third party vendors or other informational resources. Some of these sites may link to Greenhouse Nation and you may have clicked to our site via one of these external links. Greenhouse Nation is not responsible for the privacy policies of any of these external, third party sites.

Contests/Newsletters

By providing your email, cell phone number and / or telephone number during registration, you agree to receive our email newsletter and other marking information from Greenhouse Nation that informs you of new products, sales, promotions, and features. You may opt out receiving such communications at any time by notifying our support team via email at support@greenhousenation.com.

Testimonials/Comments

We may post certain testimonials that are submitted to our site with a name or initials listed along with a hometown. We can remove any of this information at your request. We maintain a blog and you should be aware that any personally identifiable information or comments that you submit can be read or collected by the general public and could lead to spam messages. We are not responsible for any personally identifiable information you submit to our blog post comments. 

Product Reviews

The same caveats are true for any product reviews that you submit to our site. We strongly encourage you to give a review of any product which you are familiar with to assist other users in their decision-making process. These product reviews are checked by an administrator before being approved for posting on the site, and we will make sure no last names or emails or other personally identifiable information is included. Your reviews and direct feedback to us is absolutely critical as we use this information to decide what greenhouses and other products to offer on our site and which ones to discontinue.

Cookies

As with virtually every major site, Greenhouse Nation uses small alphanumeric files called cookies to help with your shopping experience. These files are placed on your computer's hard drive by your web browser and they keep track of your shopping cart. Cookies improve your access to our site as they allow us identify repeat visitors and let you access your account and any items in your shopping cart more quickly. Usage of a cookie is not at all linked to any personally identifiable information on our site. You may clear or delete cookies from your computer via your browser. Certain third-party services such as Google Analytics may also use cookies to track personally non-identifiable information about aggregate visitors to our site. These services are only used so that we may continue to develop our site so that it best meets the needs and demands of our visitors.

Live Chat

Greenhouse Nation has a live chat feature which is powered by a third party service provider. Any personally identifiable information obtained via the chat software is not shared with the service provider.

Registering An Account

It is not necessary to create an account when ordering from our site. Doing so allows you to easily reorder and check on the status of current orders, but registering is not mandatory. If you do create an account, you can log in any time to access your unique account information and make any edits that you deem necessary.

Online Security

The security of your personal data when ordering is our highest priority. We utilize PayPal for our credit card processing needs. PayPal is a world leader in providing secure, ecommerce payment solutions, and they ensure that all merchants using their platform be PCI-certified to ensure the highest levels of protection of private payment information. PayPal does not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order. In addition we use industry-standard 128 bit Secure Socket Layer (SSL) encryption to transmit sensitive data on all account and checkout pages.

All sensitive personal and financial information entered during the checkout process, including your credit card number, is encrypted. Greenhouse Nation does not store any credit card information. Your browser will display a 'lock' icon in the lower right corner of your screen when the SSL technology is enabled. If you are using an old browser or any computer protected by a firewall, you may not be able to support SSL encrypted pages. In this case, or if you are concerned about processing your order online, you can place your order by our toll-free phone line or via fax.

Offline Security

Greenhouse Nation also ensures that your information is secure offline. Only certain employees have access to specific pieces of personally identifiable information. The servers that are site is hosted on are in a secure environment and all sensitive information is protected by redundant security practices.

Legal Disclaimer

Though highly unlikely, we reserve the right to disclose your personally identifiable information as required by law, and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.

Notification Of Changes

If we decide to change our privacy policy, we will post those changes on this page. If our policy regarding personally identifiable information changes in a manner different from that stated at the time it was collected, we will notify users by way of an email. However, if you have opted out of communication with the site then you will not be contacted, nor will your personal information be used in this new manner. Users will have a choice whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected. If you have any questions regarding our privacy policy, please don't hesitate to contact us. Our email is support@greenhousenation.com and our toll-free number is 1-888-881-3716.